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Type: Blog

Even bad guys know the value of good customer service

Ransomware thieves might use trickery to deliver their malware, but typically they clearly explain the predicament confronting victims. They explain, step by step, what victims have to do to get their computers unlocked or their files restored.
Cybersecurity camp opens important career path for girls

Girls from 14 states will attend the camp, which has an impressive lineup of speakers. It includes two special agents from the FBI, the director of security operations for Facebook and a security engineer from Google.
SDN, member companies are leaders in emergency preparedness

Representatives of SDN Communications and several of its member companies planned to get together last winter for a round of disaster training. Ironically, a real-life disaster interfered. A winter storm forced the training session to be postponed until April.
Sioux Falls seminar to help businesses fight cyber threats, build cyber culture

Cyberattacks are big, growing and constantly changing threats to businesses. Successful strikes can be devastating to a company’s finances, image and survival. Effectively reducing the risk of cyberattacks requires a significant cultural shift within organizations.
SDN emphasis on satisfying customers shows up in survey

Without good customer service, great products can lose value. Even the best offerings might go unused. The development of positive and trusting relationships between customers and representatives of a company’s sales and technical teams are crucial to the smooth delivery of telecommunications products.
UPDATE: Donald Trump’s websites get a taste of DDoS disruption

A politically motivated attack on Donald Trump’s websites that began on April Fools’ Day appears to have been a limited success, at best. The fact that the attack was announced in advance and couldn’t be prevented remains concerning, however.
BMTC: a full-service telecom in a full-service community

BMTC currently provides services to about 1,250 phone customers, 700 Internet customers and 625 cable customers. Like other telecommunications businesses, BMTC is adjusting as fewer people use landline phones.
Politically motivated or not, DDoS attacks aren’t amusing

The secretive hacktivist group Anonymous thrust itself into the spotlight recently by announcing plans to disrupt Donald Trump’s campaign and business websites, beginning April 1.
More help is available for cancer patients in Sioux Falls region

Avera has employed disease-specific navigators for several years. The new Navigation Center is designed to provide information and support to cancer patients, their family members and other people throughout Avera’s regional service area.
6 Important advantages fiber networks have over cable's low cost

With advances in technology, networking options available to businesses are better than ever. They also can be confusing. Price, alone, shouldn’t govern important decisions about networking and a company’s long-range future, however. There’s too much at stake.
ITC rises to challenge of serving rural telecom market well

Interstate Telecommunications Cooperative Inc.’s service area includes some of South Dakota’s most interesting geographic features. Minnesota’s, too.
Good reason to celebrate: Minnesota network up and running

Two US Senators, independent telephone companies and industry leaders are celebrating the launch of an expanded broadband network that now runs across southern Minnesota for the opportunities it will bring to existing, new and future businesses in the region.
SDN helps expand connectivity, economic opportunities in southern Minnesota

Businesses in southern Minnesota stand to benefit significantly from SDN Communications’ experience in building and operating an advanced broadband network in South Dakota.Now, a new partnership with seven more independent telephone companies has extended the network to the east.
SDN Managed Firewall customers, your UPTIME is secure

This week news came out that security researchers released code to exploit a known and previously patched vulnerability in the FortiOS software for Foritnet FortiGates. Although alarming, if you’re an SDN Managed Firewall customer you can rest assured you have nothing to worry about.
Faith is a unique oasis – and phone company – on S.D. prairie

The small town of Faith might be best known as the former home of SUE, the Tyrannosaurus rex. A fossil hunter discovered the creature's skeletal remains near the community in 1990. Catherine Bach, the actress who played Daisy Duke in the TV series “The Dukes of Hazzard,” also spent part of her youth in the area.
SDN’s CEO identifies 3 areas of major focus for a busy 2016

The invention of the telephone dates back to the 1870s. Early development of computer networks and the Internet can be traced back to the 1940s. Today, the constantly evolving telecommunications industry is more vibrant than ever.
SDN’s reach soon will extend deeply into Minnesota

Within a few months, direct access to SDN Communications’ fiber-optic network and services will reach more deeply beyond South Dakota’s eastern border and loop around the entire southern third of Minnesota.
Forward SF helps community keep foot on gas, Shlanta says

Business and civic leaders are more than a third of the way to raising $15.5 million. That's the goal for the next phase of the highly successful Forward Sioux Falls program.
Oklahoma native to take over as SDN’s top lawyer

Nancy Johnson brings 15 years of legal experience and a fresh geographic perspective to her duties with SDN Communications. Johnson started in April as the vice president of legal and in-house counsel for SDN in Sioux Falls. She moved from her home state of Oklahoma to South Dakota to take the job.
4 common business cyber infections and how to prevent them

Even businesses and organizations that regularly and responsibly increase their network security systems and services have to remain on guard constantly because cyber criminals prey heavily on human error.