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Commercial Sales Manager

Department: Sales

Hours: Full-time

Pay status: Exempt

Hours: Usually Monday-Friday 8-5, with some overnights and weekends.

Reports To: Ryan Dutton, VP Sales & Marketing

SDN Communications is a premier provider of high-quality, reliable dedicated connectivity and networking solutions, serving businesses and organizations across the region. With a commitment to innovation and customer satisfaction, we offer a range of services including high-speed internet, data center solutions, and managed network services. Our team of dedicated professionals is passionate about delivering exceptional service and support to help our clients achieve their business goals. Join us at SDN Communications and be part of a dynamic company that is at the forefront of the telecommunications industry.

SDN'S CULTURE: Learn more about what it's like working with us

Position summary

We are seeking a dynamic Commercial Sales Manager to lead and develop a high-performing sales team in the telecom industry. This role focuses on driving revenue growth and retention in the commercial and enterprise sectors by selling connectivity solutions and managed services, such as managed firewalls and routers. The ideal candidate will be a strategic thinker, an excellent communicator, and a collaborative leader with sales and technical knowledge related to the telecom industry.

Skills & Competencies

  • Leadership & Team Development: Ability to inspire and guide a team toward achieving ambitious goals.
  • Strategic: Skilled in developing plans that align with market trends and company objectives.
  • Communication & Networking: Strong interpersonal skills to foster relationships with direct reports, internal teams and customers.
  • Data-Driven Decision Making: Comfortable analyzing data trends to inform strategies and improve performance.
  • Growth Mindset: A proactive approach to learning and adapting in a fast-paced environment. Intellectually curious.
  • High Emotional Quotient (EQ): Self-awareness, self-regulation, motivation, empathy and social skills.

Key responsibilities

  • Team Leadership: Recruit, train, develop, mentor, and manage a team of account executives to achieve individual and team sales / revenue targets.
  • Revenue Growth & Retention: Develop and execute strategies to preserve existing revenue streams while identifying opportunities for growth in the commercial and enterprise markets.
  • Sales Strategy Development: Create sales plans tailored to connectivity and managed services offerings, ensuring alignment with company objectives. May include developing strategies for growth in new markets. Will play a key role in service and product pricing strategy.
  • Account Management Oversight: Delegate responsibilities for existing accounts to account executives while ensuring efficient support and high customer satisfaction.
  • Market Analysis: Monitor market trends, competitor activities, and data insights to identify new opportunities and refine sales strategies.
  • Data Reporting & Analysis: Generate detailed sales reports, analyze performance metrics, and recommend actions based on data trends.
  • Networking & Relationship Building: Build strong relationships with clients, partners, and industry stakeholders to expand the company’s reach and influence.
  • Collaboration: Work closely with the marketing, product development committee, and operations teams to align sales initiatives with broader business and operational goals.

Exhibit SDN Core Values

  • Servant leader
  • Positive can-do attitude
  • Pride in our mission
  • Innovate, challenge, change

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience

  • Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.
  • 5+ years of experience in sales roles within the telecommunications or technology sectors preferred.
  • Proven expertise in selling connectivity solutions (e.g., fiber-optic services) and managed services (e.g., firewalls, routers).
  • Strong understanding of telecom products, market dynamics, and commercial / enterprise customer needs.

Other qualifications

  • Must be able to travel, some overnight travel required (current driver's license)
  • Must be able to occasionally lift and/or move up to 25 pounds

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and /or move up to 25 pounds. The noise level in the work environment is usually moderate.

Business Continuity/Disaster Recovery (BCDR)

You are expected to participate in SDN's Business Continuity and Disaster Recovery program by being knowledgeable about SDN's BCDR Program, actively participate in BCDR drills and exercises, and may be assigned various duties in response to business emergencies (and establishing / executing priorities, responses and recovery activities in the event of a service disruption).

SDN benefits: Learn more about the perks of working with SDN

Benefits

    • Health insurance with generous HSA contribution on high-deductible plan
    • Vision insurance premiums covered at 100% for employee and family
    • Dental insurance premiums covered at 100% for employee and family
    • 401(k) contribution of 7.5% of base salary
    • Life insurance premiums covered at 100% for three times base salary
    • Paid time off starting at four weeks for first year of employment for full-time employees
    • Wellness program and bonus
    • On-site corporate chaplain
    • Tuition reimbursement after a year of employment

SDN benefits: Learn more about the perks of working with SDN

To apply, please send your resume and cover letter along with the title of the position you are applying for to careers@sdncommunications.com.

Bids for this position will not guarantee that the employee will be interviewed or selected, but will be considered as an indication of interest by the employee. SDN will recruit, hire, assign and promote employees on the basis of their qualifications and without regard to race, creed, color, age, sex, religion, national origin, marital status, disability, or other legally protected status. It is also our policy to employ and advance disabled veterans and Vietnam Era veterans.

SDN will recruit, hire, assign and promote employees on the basis of their qualifications and without regard to race, creed, color, age, sex, religion, national origin, marital status, disability, or other legally protected status. It is also our policy to employ and advance disabled veterans and Vietnam Era veterans.

If you are a qualified individual with a disability or are a disabled veteran and need an accommodation or assistance to apply for one of our positions, you may submit a request by sending an email to careers@sdncommunications.com.