SOUTH DAKOTA NETWORK, LLC
NETWORK MANAGEMENT POLICIES
South Dakota Network, LLC (dba SDN Communications) (“SDN”) is owned by South Dakota-based independent and cooperative telecommunications companies. It was initially formed in 1989 to operate a tandem switch providing centralized equal access and wholesale, resold long distance services for its owner companies. Starting in the mid-1990’s, SDN deployed a statewide broadband network providing data transport and Internet services to its owner companies. With that Internet deployment, the company expanded its customer base to commercial customers including entities like state government, schools, banks and health care providers. SDN has consistently provided retail and wholesale broadband access and services to anyone who requests it for any lawful purpose so long as the customer acts in accordance with established tariff and/or contractual obligations. SDN will connect its broadband and data transport services directly or indirectly to a customer making a bona fide request at any point on its network funded by the ARRA program where technically feasible without exceeding current or reasonably anticipated capacity limitations, and at reasonable and competitive prices and terms negotiated with requesting parties. SDN does not provide residential voice grade local exchange service to customers.
A. SDN will manage its network and provide access in accordance with the Federal Communications Commission’s (FCC’s) Open Internet Rules (adopted December 21, 2010) and in compliance with any future Internet policies or rules adopted by the FCC or other appropriate federal or state regulatory body having jurisdiction over SDN's services. To ensure Open Access to the Broadband Internet, SDN will not unjustly or unreasonably:
B. SDN will
For the safety and privacy of all customers, SDN:
SDN files tariffs with the FCC and SDPUC regarding the provision and pricing its switched access services. A link to SDN's tariff's is on this webpage.
SDN provides services by negotiated contract containing industry and commercial nondiscriminatory and generally accepted terms and conditions. Pricing for a service is determined by the nature of the service, the customer location and the presence of SDN service facilities, the length of time the service is provided, and other considerations which impact the cost of providing the service. Prices may include nonrecurring charges to provide necessary service connection and monthly recurring charges related to service provisioning. Service initiation may also include additional charges for construction and other service arrangements where service will be provided to remote sites or involve complex installation requirements.
For additional information, to apply for service or to obtain a quote for services, please contact us.
Contact Us: Questions, Comments, Concerns
If you have any questions about SDN’s Network Management Policies, please contact us by calling our business office at 1-800-247-1442, writing us or coming to our business offices at 2900 West 10th Street, Sioux Falls, SD 57104; or via email by contacting us.